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Cultural competency in the delivery of health services for Indigenous people

Cultural competency is a key strategy for reducing inequalities in healthcare access and improving the quality and ... Show more
Cultural competency is a key strategy for reducing inequalities in healthcare access and improving the quality and effectiveness of care for Indigenous people. Cultural competence is more than cultural awareness - it is the set of behaviours, attitudes, and policies that come together to enable a system, agency, or professionals to work effectively in cross-cultural situations. Developing and embedding cultural competence in health services requires a sustained focus on knowledge, awareness, behaviour, skills and attitudes at all levels of service, including at the operational or administrative service level, health practitioner level, practitioner-patient level and student-training level. In Australia, past efforts to increase levels of cultural competence have been largely designed for particular situations. There has been an absence of a coherent approach to its inclusion or teaching and a lack of national standards for the provision of culturally competent health services.
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Authors: Bainbridge, Roxanne; McCalman, Janya; Clifford, Anton; Tsey, Komla

Date: 2015

Geographic subjects: Australia; Oceania

Resource type: Government report or paper

Series name: Issues paper (Closing the Gap Clearinghouse)

Subjects: Indigenous people; Skills and knowledge; Teaching and learning ... [+] Show more

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Cultural competency in the delivery of health services for Indigenous people